Managed IT Services in India | 24/7 NOC Support | Virajo AutoSoft
Virajo AutoSoft provides comprehensive Managed IT Services for Indian enterprises — from 24/7 NOC monitoring and helpdesk support to fully managed VDI, cybersecurity, cloud, and backup services. As your dedicated Managed Service Provider (MSP), we take full responsibility for your IT infrastructure, allowing your team to focus on core business activities.
What Are Managed IT Services?
Managed IT Services is a proactive model where an external IT provider (MSP) takes over the management, monitoring, and maintenance of your entire IT environment under a fixed monthly subscription. Unlike break-fix IT support, MSPs prevent problems before they occur, ensuring higher uptime, better security, and predictable IT costs for your business.
Our Managed IT Services Portfolio
- 24/7 NOC Monitoring: Round-the-clock monitoring of servers, networks, endpoints, and applications with proactive incident detection and response
- Managed Helpdesk: L1/L2/L3 IT support via phone, email, and remote session for your employees across India
- Managed VDI Services: Fully managed Citrix, Azure Virtual Desktop, VMware Horizon, or Accops VDI including patching, performance tuning, and user management
- Managed Security Services (MSSP): 24/7 threat monitoring, EDR management, firewall management, and CERT-In compliance
- Managed Backup & DR: Daily backup monitoring, recovery testing, and disaster recovery management using Veeam, Carbonite, or Commvault
- Managed Cloud Services: Azure and AWS infrastructure management, cost optimisation, and governance
- Patch Management: Automated OS and application patching with change management controls
- IT Asset Management: Hardware and software inventory, licence compliance, and lifecycle management
- Vendor Management: Single point of contact for all your IT vendors — internet, hardware, software, and cloud providers
Why Outsource IT to Virajo AutoSoft?
- Reduce IT costs by 30–50% compared to in-house IT team
- Access to 20+ certified IT specialists without hiring headcount
- Predictable monthly cost with no unexpected IT expenses
- SLA-backed response times: P1 incidents resolved in 2 hours
- India-based NOC — understanding of local infrastructure challenges
- Deep expertise across VDI, cybersecurity, cloud, and backup
- Scalable services — add or remove services as your business grows
Managed IT Services Pricing in India
Virajo AutoSoft’s Managed IT Services are priced on a per-device or per-user monthly subscription model. Typical pricing ranges from ₹500–₹2,500 per device per month depending on the service tier (monitoring only, standard support, or fully managed). We offer flexible contracts with no lock-in after the initial term. Contact us for a custom quote based on your environment size and requirements.
Industries We Serve with Managed IT
We provide Managed IT Services across Manufacturing, BFSI, Healthcare, Pharma, Education, Retail, Logistics, and IT/ITES sectors. Our industry-specific service packages include relevant compliance controls (CERT-In, RBI, HIPAA, PCI-DSS) and are tailored to the security and uptime requirements of each industry.
Frequently Asked Questions – Managed IT Services India
Q: What is the difference between managed IT services and IT outsourcing?
IT outsourcing typically means handing over a specific project or function. Managed IT Services is an ongoing, subscription-based partnership where the MSP proactively manages your entire IT environment with defined SLAs, monitoring tools, and reporting. Virajo AutoSoft provides fully managed services with transparent monthly reporting.
Q: What SLAs does Virajo AutoSoft offer for managed IT?
We offer tiered SLAs based on incident priority: P1 (business down) — 2-hour response, 4-hour resolution; P2 (major impact) — 4-hour response, 8-hour resolution; P3 (minor impact) — 8-hour response, next business day resolution. Custom SLAs available for enterprise clients.
Q: Can you manage our Citrix or VMware VDI environment?
Yes. Virajo AutoSoft provides fully managed Citrix CVAD/DaaS, VMware Horizon, Azure Virtual Desktop, and Accops HyWorks environments including 24/7 monitoring, performance tuning, patch management, and user support.
Q: Do you provide IT support across India?
Yes. Virajo AutoSoft provides remote managed IT support across all Indian cities from our Pune and Delhi operations. On-site support is available in Pune, Mumbai, Delhi NCR, Hyderabad, Bangalore, and Chennai.
Ready to transform your IT operations? Contact Virajo AutoSoft for a free IT assessment and Managed Services proposal tailored to your business.